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Merger Resource Centre

Thank you for your patience as we brought our two credit unions together.

Entegra Product Changes

Effective June 2, 2022, legacy Entegra accounts will be switched to an ACU account that best suits your banking .

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Important Information for Legacy Entegra members
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Important Information for existing ACU members
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Merger Checklist 

After Sunday, May 15, here are some things you will need to do to access digital banking.

☐  Download the ACU mobile app.

☐  Sign into digital banking (online or mobile app) use your debit card number*.

☐  Enter a username** that’s easy to remember.

☐  Reset favourites, account alerts and your Interac e-Transfer profile.

☐  Reset member-to-member transfer favourites.***

☐  Set up youy Interac e-Transfer profile.

☐  Set up Interac Autodeposit.

☐  Add Interac e-Transfer recipient contact information.

☐  Reset up any CRA Allotments you may have had prior to merge weekend.

*Your current username will not transfer to the new system.
**If your current username is already in use, you will need to choose a different one.
***Some account numbers are changing, we highly recommend you verify the account number before resetting. 

Here are a few things you can do to prepare for banking service interruptions on May 13 – 15. 

☐  Perform all pending Interac e-Transfer transactions before 5 p.m. on Friday, May 13.

☐  Ensure all bills with due dates between May 12 and 16 have been paid before 4 p.m. in branch, or 5 p.m. through digital banking, on Friday, May 13.

☐  Withdraw cash in-branch prior to 4 p.m., or at an ATM prior to 5 p.m. on Friday, May 13.

☐  Complete all in-branch banking before 4 p.m. on Friday, May 13.

☐  Ensure all digital banking transactions (both online banking and mobile app) are completed before Friday, May 13 at 5 p.m.

☐  Activate all new debit cards issued from May 9 to May 13 before 4 p.m. on Friday, May 13.

Brochures for June 2, 2022

Chequing Accounts

Savings Accounts

Business Accounts

Community Accounts

Service Fees

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