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Check below for service status updates
If our services aren’t working as they should be, we’ll tell you here.
Member Communications Centre (MCC)
From 6:30 p.m. on October 9 to Monday, October 12, MCC support will be extremely limited as we bring our banking systems together. We apologize for the inconvenience and thank you for your patience.
Branches
Branches will be closed on Saturday October 10, Sunday October 11 and Monday October 12 (Statutory holiday) as we bring our banking systems together. Branches will reopen on Tuesday October 13. We apologize for the inconvenience and thank you for your patience.
Online banking
Online banking will be unavailable from 6:30 p.m. on October 9 to Monday, October 12 as we bring our banking systems together. We apologize for the inconvenience and thank you for your patience.
Mobile app
ACU's mobile app will be unavailable from 6:30 p.m. on October 9 to Monday, October 12 as we bring our banking systems together. We apologize for the inconvenience and thank you for your patience.
Telephone banking
Telephone will be unavailable from 6:30 p.m. on October 9 to Monday, October 12 as we bring our banking systems together. We apologize for the inconvenience and thank you for your patience.
ATM and debit cards
From 6:30 p.m. on October 9 to Monday, October 12, debit card purchases and access through ATMs will be extremely limited as we bring our banking systems together. We apologize for the inconvenience and thank you for your patience.
Digital appointment booking
Everything is working
Payment services
Everything is working
Investment services
Everything is working